What are the exact terms of the security deposit?
Please refer to the following for the exact terms of our policy:
1) The security deposit will be used to cover the last four lessons upon withdrawal or graduation.
2) The security deposit will not be forfeited.
3) This means that students can still attend lessons until the security deposit is fully utilised.
4) The security deposit is non-refundable except in the event of a change of tutor or the discontinuation of the GP lessons.

What happens if I miss classes?
1) You can simply attend another class within the same week. All classes within the week (Mon to Sun) cover the same material.
2) If you cannot make it for the entire week, please watch the recording whenever you are able to.
3) As recordings and notes are still provided, please note that no refunds will be given if you do not turn up for the live classes.

Why do you have to collect a security deposit?
Collecting a security deposit allows us to do what we do, and focus on helping our students rather than chasing students and parents for payment. It also allows us to avoid suspending a student from lessons due to late payment. Finally, it ensures that students do not abruptly start and stop lessons from month to month. This would be disruptive, both for the teacher and the student.

The full name of our tuition centre is My Mustard Seed Tuition Centre. We have a physical address at 855 Tampines Street 83, Singapore 520855. We have been operating for over two decades. If you have any further concerns, please feel free to reach out to us.

Why is the minimum commitment period 8 weeks?
We want to see our students all the way through till their A-Level exams. Our goal is not to increase our student count but to fully help those that do choose to enroll with us.

This means that upon registration, we provide our students with many things that are not limited to the regular classes. From the very first week, students gain full access to all of our resources and recordings at no additional charge. They are also free to consult with Mr Liau himself on any queries or past recordings (from our LMS) that they have questions about. All of this is offered as part of the heavily discounted package (effectively $80/week).

While we understand that many places offer trials (some even free), we seek your understanding that we have different requirements because we operate differently.

All students are personally taught and guided by Mr Liau himself. Accepting too many trial students inevitably means that existing students end up being neglected. In many cases, this means that tuition centres outsource the teaching of existing students to junior teachers and the learning experience changes dramatically after the trial is over. We never wish to shortchange our students that way.

Are the lessons conducted under an established tuition centre?
Yes, the full name of our tuition centre is My Mustard Seed Tuition Centre. We have a physical address at 855 Tampines Street 83, Singapore 520855. We have been operating for over two decades. If you have any further concerns, please feel free to reach out to us.

Please refer to our business profiles below.